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Refund Policy
Refund Policy

Refund Policy for GuruKrupa Travel

At GuruKrupa Travel, we strive to provide excellent service to our customers. This Refund Policy outlines our guidelines for refunds in various scenarios.


1. Booking Cancellations

Refund Eligibility: Refund eligibility and the amount refunded depend on the cancellation policies of the travel provider(s) involved in the booking. We facilitate bookings on behalf of various travel providers, and their cancellation policies may vary.

Cancellation Fees: Some bookings may be subject to cancellation fees imposed by the travel provider(s). These fees are determined by the provider's cancellation policy and may vary based on factors such as the time of cancellation and the type of booking.

Refund Processing Time: Refunds, if applicable, will be processed according to the terms and conditions of the travel provider(s). Processing times may vary depending on the provider and the method of payment.


2. Service Disruptions or Changes

Refund Eligibility: In the event of service disruptions, changes, or cancellations initiated by the travel provider(s), we will work with them to facilitate refunds or alternative arrangements for affected bookings.

Refund Process: If a refund is applicable due to service disruptions or changes, we will process the refund as promptly as possible. The refund amount and processing time may vary depending on the circumstances and the policies of the travel provider(s) involved.


3. Unused Services

Refund Eligibility: If you are unable to use all or part of the services booked through GuruKrupa Travel for reasons beyond your control (e.g., illness, travel restrictions), refund eligibility will be determined based on the policies of the travel provider(s) and any applicable insurance coverage.

4. Refund Requests

Submission: To request a refund, please contact our customer support team with your booking details and the reason for the refund request. We will review your request and communicate with the relevant travel provider(s) to determine eligibility and process the refund accordingly.

Documentation: Depending on the circumstances, you may be required to provide supporting documentation (e.g., medical certificates, proof of travel restrictions) to support your refund request.